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POPIA Compliance Statement

Herbst Group of Companies

Document Reference: HG-POPIA-WEB

Effective Date: 25 November 2025

Last Updated: 30 April 2026

Our Commitment

Herbst Group (Pty) Ltd and its associated entities are committed to complying with the Protection of Personal Information Act 4 of 2013 (POPIA). We respect your right to privacy and are dedicated to protecting your personal information.

Responsible Party

For the purposes of POPIA, the responsible party is:

Herbst Group (Pty) Ltd

Registration No. 2017/352945/07
Suite E106, Midlands Office Park
Mount Quray Street, Midstream Estate
1692
South Africa

Information Officer

By board resolution dated 21 April 2026 (HG-BOARD-RES-2026-02, superseding the 11 November 2025 designation), the Information Officer for Herbst Group (Pty) Ltd is the Chief Executive Officer by default per section 1 of PAIA read with section 55 of POPIA. Information Regulator Registration No. 2026-001668 issued 8 February 2026.

Information Officer

Willem Dieter Herbst

Chief Executive Officer

Designated: 21 April 2026

dieter@herbstgroup.io

Deputy Information Officer

Tiaan Keyser

Chief Analytics Officer

Designated: 21 April 2026 (POPIA s.56(a))

tiaan@herbstgroup.io

Statutory POPIA and PAIA requests should be sent to privacy@herbstgroup.io, which routes to both the Information Officer and the Deputy Information Officer.

Your Rights Under POPIA

As a data subject, you have the following rights:

  • Access: Request confirmation of what personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete personal information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Objection: Object to the processing of your personal information
  • Complaint: Lodge a complaint with the Information Regulator

How to Make a Request

To exercise any of your rights, please contact our Information Officer:

Email: privacy@herbstgroup.io
Subject Line: POPIA Request - [Your Request Type]

We will respond to your request within 30 days.

Information Regulator

If you are not satisfied with our response, you may lodge a complaint with:

Information Regulator (South Africa)

JD House, 27 Stiemens Street
Braamfontein, Johannesburg, 2001

Email: inforeg@justice.gov.za
Complaints: complaints.IR@justice.gov.za
Website: https://inforegulator.org.za

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