Proprietary Methodology
DiaDoc™
The examination before the treatment
DiaDoc™ stands for Diagnosis and Documentation. It is the paid, fixed-scope diagnostic that precedes and stands separate from any prescription: a defined examination sequence that takes evidence from your own commercial data and senior stakeholders, then documents what is actually wrong before anyone proposes what to do about it.
Key Benefits
Separate the diagnosis from the prescription, so the recommendation never sells itself
Hear what your senior stakeholders actually think, through confidential one-to-one sessions
Ground every finding in your own commercial data, not industry averages
Receive a comprehensive written diagnostic report with prioritised findings
Leave with an implementation roadmap you can act on, with or without us
Fixed scope and fixed fee, stated in the first serious conversation
Applications
Commercial strategy examination before a restructure
Field force effectiveness diagnosis
Executive alignment on what the real problem is
The front door to any major commercial programme
The Problem DiaDoc™ Solves
Most commercial leaders in pharmaceutical and consumer health carry a quiet suspicion: the problem they have been told about is not the problem they have. The deck said targeting. The numbers say coverage. The corridor says morale. And every supplier who diagnosed the situation for free arrived at a diagnosis that happened to match what they sell.
DiaDoc™ exists to end that. Diagnosis and Documentation: a paid, fixed-scope examination that stands on its own commercial feet, owes nothing to any treatment, and puts what is actually wrong in writing.
Data done well is data done safely: governed, provenanced, auditable.
The Examination
A defined examination sequence at the front of the engagement:
- One-to-one diagnostic sessions with your senior stakeholders, conducted confidentially. What people say in private is evidence; what they say in meetings is positioning.
- A structured executive workshop that puts the leadership team in one room with its own contradictions.
- Evidence from your own commercial data. Not benchmarks. Not industry averages. Your transactions, your territories, your numbers.
What You Receive
- A comprehensive written diagnostic report
- Prioritised findings, ranked by commercial consequence
- An implementation roadmap you can execute with us or without us
- Confidential per-stakeholder debriefs, delivered one-to-one
The window is fixed: the examination runs for weeks, not months, and it ends with documentation, not a pitch.
Diagnosis Before Prescription
DiaDoc™ is priced and paid as its own engagement, separate from and prior to any implementation work. That separation is the point. A free diagnosis is marketing. A paid diagnosis is accountable.
Where implementation follows, DiaDoc™ is the front door to Herbst Conductor™ and the instruments behind it. The findings translate directly into daily discipline: call frequencies, working day calculations, quarterly focus areas.
Frequently Asked Questions
What does a DiaDoc™ engagement include?
One-to-one diagnostic sessions with senior stakeholders, a structured executive workshop, and evidence taken from your own commercial data. You receive a comprehensive written diagnostic report with prioritised findings, an implementation roadmap, and confidential per-stakeholder debriefs.
How long does DiaDoc™ take?
A fixed diagnostic window at the front of the engagement. Weeks, not months.
Why is the diagnostic paid?
Because diagnosis is the work. A free audit is a sales document wearing a lab coat: its findings point wherever the seller's interest points. DiaDoc™ is a fixed-scope, fixed-fee engagement, so the only thing the diagnosis has to justify is the evidence. We state the fee in the first serious conversation. If the fee is a problem, the diagnosis will be too.
Do we have to continue with Herbst after DiaDoc™?
No. DiaDoc™ is sold separately from and prior to any implementation work. The report and the roadmap are yours either way.
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Ready to Implement DiaDoc ™?
Let's discuss how this methodology can transform your commercial operations.
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